Hunar Digital Store

Privacy Policy

Privacy Policy

HSM & COM

Last Updated: 27 October 2026

1. Introduction

HSM & COM (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share when visiting our website, registering for courses, making payments, or contacting our team.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website and educational services.

By using our website, you acknowledge this Privacy Policy, subject to any consent required under applicable law.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

A. Personal Information

  • Full name

  • Email address

  • Mobile number

  • City or general location

  • Course selection and enrolment details

  • Information you provide through contact or registration forms

B. Payment Information

When you purchase a course, we may collect payment-related information such as:

  • Order ID and payment reference

  • Amount paid and transaction status

  • Course purchased and payment history

Payments may be processed by third-party payment gateways. We do not intend to store complete card numbers, CVV numbers, UPI PINs or banking passwords on our website.

C. Technical Information

We may collect:

  • IP address

  • Browser type and device information

  • Website pages visited

  • Referral source and browsing activity

  • Cookies and similar tracking information, subject to applicable consent requirements

D. Course and Communication Information

We may maintain records of enrolments, attendance, assignments, support requests and communications necessary to deliver our services.

3. How We Use Your Information

We may use your information to:

  • Process course registrations and payments.

  • Create and manage student enrolments.

  • Provide course access, class links, notes and learning updates.

  • Send payment confirmations, invoices and administrative notifications.

  • Respond to enquiries and provide customer support.

  • Manage refunds, duplicate payments, disputes and fraud prevention.

  • Improve website performance and user experience.

  • Measure advertising and marketing campaign performance where permitted.

  • Send promotional offers or course announcements where legally permitted and, where required, with your consent.

  • Comply with legal, accounting, tax and regulatory obligations.

4. Payments and Third-Party Payment Providers

Our website may use third-party payment providers, such as Razorpay or another payment gateway selected by HSM & COM.

When you make a payment, the provider may collect and process information under its own privacy policy and terms.

We receive relevant transaction information needed to confirm your payment and manage your order. Payment processing is subject to the provider’s security procedures and policies.

Please do not share your banking passwords, UPI PIN or card security code with HSM & COM.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain website and shopping-cart functionality.

  • Remember user preferences.

  • Understand website traffic and usage.

  • Measure advertising effectiveness.

  • Improve marketing campaigns.

Where required, non-essential analytics and advertising cookies or tracking technologies will be used only after obtaining the necessary consent. You may also be able to manage cookies through your browser settings.

If we use tools such as Google Analytics, Meta Pixel or Meta Conversions API, certain event or browsing information may be processed by those providers, subject to applicable settings, consent requirements and their own policies.

6. Marketing Communications

We may send course-related communications concerning registrations, payments, class schedules, assignments and important service updates.

Promotional communications may be sent by email, telephone, SMS or WhatsApp where permitted by law and subject to applicable consent requirements.

You may opt out of promotional communications by following the unsubscribe instructions, replying with an opt-out request where supported, or contacting us directly.

Opting out of promotional messages will not prevent us from sending essential transactional or service-related communications.

7. When We Share Information

We do not sell your personal information to third parties.

We may share necessary information with:

  • Payment gateways for processing transactions.

  • Website hosting, maintenance and technical service providers.

  • Email, SMS and WhatsApp communication providers.

  • Analytics and advertising platforms, where permitted.

  • Instructors or authorised personnel when necessary to deliver your course.

  • Government authorities, regulators or law-enforcement agencies when legally required.

Service providers are expected to handle information in accordance with their applicable contractual, security and legal obligations.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing courses, maintaining payment and accounting records, resolving disputes and meeting legal obligations.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable retention requirements.

9. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

You should keep your account credentials confidential and notify us if you suspect unauthorised use of your account.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of information where legally permitted.

  • Withdraw consent for processing that relies on your consent.

  • Opt out of promotional communications.

  • Raise a privacy complaint or grievance.

To make a request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our professional online courses are not specifically directed at children under 18. If a course is offered to a minor, the registration and personal-data processing must comply with applicable legal requirements, including any required parent or guardian involvement and consent.

Please contact us if you believe a minor’s personal information has been submitted improperly.

12. Third-Party Websites

Our website may contain links to third-party websites or services, including payment gateways, video-conferencing platforms and social media services.

We do not control the privacy practices of these third parties. Please review their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our services, website technology or legal obligations.

The updated version will be published on this page with a revised “Last Updated” date. Where legally required, we will provide notice or obtain consent for material changes.

14. Contact and Privacy Complaints

For questions, requests or complaints regarding this Privacy Policy or your personal information, contact:

Organisation: HSM & COM
Phone: 6390089008
Location: Sector 87, Faridabad, Haryana, India

We will review privacy-related enquiries and respond within the period required by applicable law.

By using our website and services, you acknowledge that you have had the opportunity to read this Privacy Policy. Any consent required for specific processing activities will be obtained separately where applicable.